Surtees Hotel, Newcastle upon Tyne
About the Hotel
Surtees Hotel is a 3-star establishment situated in central Newcastle upon Tyne, just a three-minute walk from the iconic Charles Grey Monument. This hotel offers easy access to attractions like the Quayside and the Tyne Bridge. It features a spacious breakfast room and multiple amenities, including a 24-hour front desk.
Location
Situated on Dean Street, Surtees Hotel is conveniently located near major landmarks, including Newcastle-upon-Tyne Theatre Royal and St James' Park. Guests can easily explore the Quayside area, located just 0.5 km away. Public transportation options, such as buses and trains, are readily accessible, with Newcastle Central Station merely a 10-minute walk from the hotel.
Rooms
En suite rooms at Surtees Hotel come equipped with 28-inch plasma TVs and free Wi-Fi. Various room types include singles, doubles, and deluxe options, catering to different guest needs. Each room includes ergonomic workstations and modern bathrooms. Additional comforts consist of kettles for making tea and coffee, and complimentary toiletries.
Eat & Drink
Guests can enjoy a full English breakfast in The Gallery, the hotel's dedicated dining area. For lighter fare, room service is also available. Nearby, there are several restaurants offering diverse culinary options within walking distance. Guests can also relax with a drink at one of the hotel's two bars or lounges.
Leisure & Business
Event facilities include conference space and a meeting room, suitable for business gatherings. The hotel provides complimentary Wi-Fi throughout the premises. Luggage storage and a safe deposit box are also available for added convenience. The staff can assist with tour and ticket bookings for local attractions.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Free Wi-Fi
Guest Parking
- Electric kettle
Dining
- Bar/ Lounge area
Room features
- Air conditioning
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
I was pleasantly surprised by the size of the rooms, they were much bigger than I had anticipated. Though a bit worn out and could use a fresh coat of paint, the beds were comfortable and it was definitely worth the money. The staff were lovely and I would definitely choose to stay there again.
The hotel is ideally located in the historic part of Newcastle, close to Tyne Bridge. It offers spacious and comfortable rooms, with some minor issues with heating. The service was a mix of being cheeky and very helpful, with a fantastic location. Despite minor inconveniences like the presence of a sleeping bag outside, the value for money and convenience of the location are standout features. The dining experience was good value with well-prepared meals.
My stay at the hotel was a mixed experience. The rooms were initially not ideal, with issues like warmth due to no air conditioning, noise from the street and revellers, and even some holes in the walls, although the staff promptly addressed this by relocating us to a better room. The service was friendly and helpful, and the location was convenient for accessing various parts of the city center, despite some security light disturbance. The dining experience was enjoyable, offering fresh and good quality meals, although the facilities could be improved.
My stay at the hotel was a bit of a mixed bag. On the one hand, the location was amazing, right down the hill from nice bars and a short walk to the shopping area. However, the rooms were not what I expected - dirty, noisy windows, and old curtains. The service was neither helpful nor friendly, which was disappointing. The dining experience was really good, with freshly cooked meals, but the overall cleanliness and maintenance of the hotel's facilities left something to be desired.
I had a mixed experience at this hotel. The rooms were very dirty but at a good standard; they were generously sized but very hot despite the cold outside with the heating turned off. The service was a highlight, with friendly and helpful staff despite challenges. The location was superb, offering easy access to key areas. The dining was a pleasant surprise with good value, although the cleanliness of the hotel put me off slightly.
My stay at the hotel was a mix of positives and negatives. The room was lovely, clean, and comfortable with nice bars nearby, but the early morning noise from the industrial bins was a bit disruptive. The service was friendly overall, but some issues arose, particularly with room temperature and mattresses. The location was excellent, centrally situated near great bars and restaurants, although I found it a bit noisy in the center of Newcastle. The dining experience was pleasant, with friendly staff, though the ending time was a bit early for my liking. Overall, it was a reasonably priced stay near the vibrant heart of the city.
My stay at the hotel was a mix of positives and negatives. The rooms were clean and the breakfast offered was good, but the layout of the rooms seemed confusing and possibly unsafe. However, the location was convenient with amenities nearby.
My stay at the hotel had its ups and downs. The room, although overall clean and featuring a good-sized bed, faced a wall through a broken window. The shower provided cold water, and the room was uncomfortably hot. Unfortunately, street noise disrupted my sleep. On the bright side, the staff was friendly and helpful, guiding me on online parking payments. The location was excellent for both shopping and enjoying the nightlife, right in the heart of Newcastle. The dining experience had its hits and misses, with delicious but limited options available. The facilities were adequate, but some improvements could be made.
My stay at the hotel was fabulous! The location was amazing, just a short walk from the vibrant bars and a 10-minute stroll to the shopping area and St James Park. The rooms were massive and generally pretty cozy, although some parts had low ceilings. The reception staff were particularly welcoming and always ready to give advice on activities in the city. The hotel is perfect for a night out in Newcastle, being close to the train station, shops, bars, and the lovely Quayside.
My stay at the hotel was a mixed experience. The rooms, although cozy and well-equipped with complimentary toiletries and hot drinks, didn't quite match the expectations set by the photos. The windows wouldn't stay open, and the rooms were uncomfortably hot at times. Despite some cleanliness issues outside the hotel, the breakfast was a highlight. The service was a bit of a letdown initially due to unexpected extra charges, but overall the staff was friendly and helpful. The location was excellent for exploring Newcastle, with easy access to the train station and city center. However, the dining experience fell short of expectations with limited choices and discrepancies in the menu offerings. Overall, it was a decent stay with some room for improvement.
Being on the 3rd floor, the room was small and dark with a tiny window, making it too warm. Despite this, the central location made everything easily accessible. The service was friendly and accommodating, especially the lady with blonde hair at reception. The hotel provides a great base for exploring the city, though the presence of a sleeping bag at the entrance was off-putting. Overall, a decent option considering the price and location.
My stay at the hotel was a mixed experience. While the Surtees Hotel provided clean, airy, and comfortable rooms, the view from my window was disappointing as it overlooked a dirty fire escape stairway. The service was pleasant, especially the reception staff who were helpful. The location was ideal for my plans, but the dining options had some drawbacks with late breakfast timings.
The hotel's location is ideal for exploring the vibrant areas of Newcastle, and the rooms, despite some cleanliness issues, offer warmth and comfort. The staff is friendly and helpful, but some lapses in communication were noted. Dining options were varied, and the hotel is conveniently situated for city exploration.
My stay at the hotel was quite mixed. The rooms, despite being spacious, overlooked a noisy pub area which was a downside, but they were of a good size. The service, however, was exceptional with very friendly and helpful staff. The location was central, although the proximity to a gentlemen's club and railway viaduct might not suit everyone. The dining experience was good with freshly cooked options despite some hiccups. The facilities were adequate, but there were minor issues to consider.
The hotel is conveniently located near the nightlife and plenty of restaurants, making it great for a night out. The rooms, however, were not soundproof and had some maintenance issues, which affected the quality of sleep. The service was fantastic, especially with their helpfulness in letting us back in whenever needed. The location, although close to attractions, could be challenging to find initially and had some noise disruptions. The dining experience was lovely, but there were issues with staff availability. Overall, a decent choice for a leisure trip or stag do.